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New emerging digital technologies and the discerning customers have pushed utilities into discovering the immense capabilities for improved billing, customer service and revenue collection efficiency and therefore increasingly adopting Internet, Mobile, POS (point of sale) & Agency Banking to take billing and revenue collection services closer the customer to improve customer experience.
This business stream designs, develops, deploys and provides user support to clients by offering integrated billing and customer service systems. We recognize that the key processes in any utility are customer service, Billing, and revenue collection and as such, our team is dedicated to developing the latest solutions to support these core processes.
The business stream develops bill payment platforms that are integrated with banks and other payment ventures, like Mobile Money, Interswitch, mobile banking etc.
The business stream provides solutions that include mobile Android and Windows Application development so as to bring the billing services closer to the customers and also enable the customers to access all their services on the go on their mobile phones. Our team is involved in each and every step, right from analysis, to design, development, deployment, maintenance, training and finally user support so as to ensure our clients get the best experience with our developed solutions.
We believe the team experience make our expertise stand out in consulting, application development, implementing and supporting core billing systems and any of the above mentioned delivery channels